You can select the template that meets your needs. Meeting Templates-Lets you view templates that you or your site administrator saved on your Webex site. Self-explanatory, but there are a few under Schedule Meeting > More, that might need a bit of an explanation. If Issues Persist, Look To Escalate Ticket.The Webex integration to Microsoft Outlook adds a button and a drop-down list to the Home ribbon in Outlook.Close Outlook and open normally.ĭ) Test making a Skype Meeting in Calendar. Close Outlook and reopen.Ĭ) Go to File > Options > Add-ins > Go > Add > navigate to C:\Program Files\Microsoft Office\root\Office16 (Office15 if they are using 2013 applications) and select the UCAddin.dll file and click OK. This can also vary depending on if they installed Skype for Business/Lync as a standalone as it will be in the C:\Program Files\LyncInstall\Microsoft Office\Office15 or Office 16 folder).Ī) Close Outlook and open as administrator.ī) Go to File > Options > Add-ins > Go > highlight Skype Meeting and select Remove. If it is still not listed, move to step 5.ĥ. Ensure the add-in install file, UCAddin.dll, is located in C:\Program Files\Microsoft Office\root\Office16 (Office15 if they are using 2013 applications. If it is not, check to see if the add-in is listed in "Slow or disabled COM Add-in's". If Skype Meeting option is available in Calendar. Go to File > Options > Add-ins > Go > check the box for the Skype Meeting add-in and select OK. If "Slow or disabled COM Add-in's" is not present or Skype Meeting is not shown, move to step 4.Ĥ. Close Outlook and open as Administrator. Client can further test the issue be restarting the computer completely and see if the Skype Meeting add-in persists.ī) If it is not present, check File > Info for "Slow or disabled COM Add-in's". A) If the meeting add-in is present, issue should be resolved.
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